HOTEL Reservation Rules & Regulations

This web page provides a quick reference to all the San Remo Hotel reservation rules.

DEPOSIT & CANCELLATION POLICY: At the time of booking the first night’s rent with tax will be charged as an advance deposit, refundable if your reservation is cancelled by 24-hours before the date of arrival (by 72-hours before for Penthouse reservations). Reservations cancelled the same day of arrival, or that are no-shows, cannot be refunded.
RESTROOMS & SHOWERS: We are a Victorian Italianate pension – an historic hotel with restrooms and showers down the hall from the rooms, with the exception of The Penthouse. There are two locations on each floor, and if one is occupied you may use any other that is available. Featuring a claw-foot bathtub and old-fashioned pull-chain toilets, these unique “water closets” are cleaned daily and private once in use.
FAMILY SUITES: We have a small number of rooms with doors adjoining to other rooms allowing them to be converted into a family suite. If you have a family of 5 or less, please inquire by email, calling us, or in the comment field of your reservation to learn more about how we can secure one of these suites for your family.
FRONT DESK HOURS: The Front Desk is open between the hours of 8 am – 10 pm Pacific, and 11 pm Friday and Saturday nights. Check-in begins at 2 pm. Please be sure to arrive before the Front Desk closes. If you are unable to arrive within these hours, please give us a call to make possible arrangements with the clerk on duty.
PARKING: Parking is available for $18 plus tax per day. To check-in you may park in our white zone along the front of the hotel for approximately 15 – 20 minutes while you settle in. We will then show you where to park your car.

The San Remo Hotel is a non-smoking establishment. A $200 fee will be assessed for smoking in your room.


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“Just received came back from San Francisco great city ! I stayed in the San Remo hotel which I thought was very quirky and neat The reception staff very helpful and informative and the maids were top notch with they’re day to day roles ! P.s The massage chair is great for when you’ve had a long day and want to wind down with a herbal tea or coffee “

Trip Advisor Guest

“Absolutely loved this place, rooms were clean and functional and the hotel has a really nice old-school vibe, the area is one of the best in San Fransisco, the staff were all really friendly especially the staff in the bar and restaurant downstairs the bar was a really nice place for a few beers, the restaurant was very good had probably the best dinner of my holiday there, cheers guys :)”

Trip Advisor GuestT

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